Your personal data matters to us. This Privacy Policy explains clearly what information xjili collects from Filipino players, how it is used, and how we keep it safe. Reading this page takes only a few minutes and helps you understand exactly what you are agreeing to when you register an account.
Last updated: 2025. This policy applies to all registered players on the xjili platform in the Philippines.
xjili is an online entertainment platform operating in the Philippines, offering casino-style games, live sports events, and related features to registered adult Filipino players. This Privacy Policy governs how xjili collects, uses, stores, and protects the personal information you provide when registering or using the platform. By creating an account on xjili, you acknowledge that you have read and understood this policy in full. If you have any questions about how your data is handled, please visit our FAQ page for further guidance. This policy is written in plain Philippine English so that every player can clearly understand their rights and our responsibilities.
When you register for an xjili account, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect payment-related information such as your preferred PHP payment method details, transaction history, and deposit and withdrawal records. When you use the platform, we automatically gather technical data including your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us deliver a stable and secure experience, particularly for players accessing the platform on mobile devices. We may also collect identity verification documents where required under applicable regulations or where account security checks are necessary.
Your personal information is used primarily to create and manage your xjili account, process deposits and withdrawals in Philippine pesos, and verify your identity and eligibility to use the platform. We also use your data to personalise your experience, deliver relevant promotions and VIP rewards, and provide customer support when you raise a query. Technical and usage data is used to monitor platform performance, detect fraudulent or suspicious activity, and maintain the security of all player accounts. Where required by law or regulation applicable in the Philippines, we may use your data to comply with legal obligations including anti-money laundering checks. We do not use your personal information for automated decision-making that produces significant legal effects without a human review process.
xjili does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share data with carefully selected third-party service providers who assist us in operating the platform — including payment processors, identity verification providers, and technical infrastructure partners — all of whom are required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines where we are legally required to do so. In the event that xjili undergoes a corporate restructure or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. Any third party receiving your data is contractually prohibited from using it for any purpose other than the specific service they provide to xjili.
xjili stores all player data on secure servers protected by industry-standard encryption, access controls, and regular security audits. Sensitive information such as payment credentials is handled using SSL/TLS encryption during transmission to prevent interception. We limit internal access to your personal data to authorised staff who need it to carry out their job responsibilities, and all such staff are subject to confidentiality obligations. While we take every reasonable measure to protect your data, no platform can guarantee absolute security against all threats, and you are also responsible for keeping your login credentials confidential. In the event of a data breach that is likely to affect your rights, we will notify you as required under applicable Philippine law and take immediate steps to contain the incident.
xjili uses cookies and similar tracking technologies to keep you logged in between sessions, remember your preferences, and analyse how players interact with different areas of the platform. Essential cookies are required for the platform to function and cannot be disabled. Analytical cookies help us understand which features are most used and where improvements can be made, but they do not identify you personally to any third party. You can manage cookie preferences through your browser settings at any time, though disabling certain cookies may affect your experience on the platform. We do not use advertising cookies or share tracking data with external advertisers.
Under applicable Philippine data protection law, you have the right to access the personal information xjili holds about you, request corrections to inaccurate data, and ask for your data to be deleted where there is no lawful reason for us to retain it. You may also object to certain types of data processing or request that we restrict how your data is used while a query is being resolved. To exercise any of these rights, you can contact the xjili support team, and we will respond to your request within the timeframe required by applicable law. Where your request relates to data that we are legally required to retain — such as transaction records for anti-money laundering purposes — we will explain the reason clearly. We are committed to handling all data rights requests promptly, fairly, and with full respect for your privacy.
xjili retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine regulations and our internal compliance obligations. Transaction records are typically retained for a minimum period to satisfy financial reporting and anti-money laundering requirements. If you close your account, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is legally mandated. Backup copies of data may persist in secure archival systems for a limited additional period before permanent deletion. Once the retention period expires, all personal data is securely destroyed so that it cannot be recovered or accessed.
The xjili platform is strictly for adults aged 21 and above in the Philippines, and we do not knowingly collect personal information from anyone below this age. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data. Parents or guardians who believe a minor has created an account on xjili should contact our support team immediately so that corrective action can be taken without delay. Age verification is conducted as part of the registration and account review process, and xjili takes its obligations in this area seriously.
xjili may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable Philippine law, or improvements to our data practices. When material changes are made, we will notify registered players through the platform or by email. Continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to check this page regularly so you are always aware of how your information is being handled. The date at the top of this page indicates when the policy was last reviewed and updated.
The key things every Filipino xjili player should know about how their information is protected.
xjili does not sell or rent your personal information to any third party for marketing or advertising. Your data is used only to run the platform, process your PHP payments, and keep your account secure.
All data transmitted between your device and the xjili platform is protected by SSL/TLS encryption. This applies to your login details, payment information in Philippine pesos, and any personal information you submit.
You have the right under Philippine data protection law to request a copy of the personal information we hold about you at any time. Contact the support team and we will respond within the legally required timeframe.
If any personal data held on your xjili account is incorrect or out of date, you have the right to request a correction. Keeping your details accurate also helps ensure smooth processing of withdrawals and identity checks.
When there is no longer a lawful reason for xjili to retain your data, you can request that it be deleted. Certain records such as transaction logs may be retained for a mandatory period under Philippine regulations before permanent deletion.
You can manage cookie preferences through your browser settings and contact the support team to object to any non-essential use of your personal data. Essential processing required to operate your account cannot be opted out of.
If you want to know more about how xjili handles your personal data, or if you want to exercise your data rights as a Filipino player, our FAQ page has clear answers to the most common questions. You can also create a free account and manage your privacy settings directly from your player dashboard.